2021 IMC Las Vegas Market
Superior Event Transportation with COVID-19 Protocols
For almost a decade, TMS has planned and managed event transportation for International Market Centers’ bi-annual Las Vegas Market, the leading home furnishings and gift market in the western U.S. IMC’s Winter/Spring Market took place from April 11-15, 2021 at World Market Center Las Vegas and brought buyers and sellers together for the first time in a year.
Location of Project:
Las Vegas, NV
Work Performed:
Development of transportation and delivery of transportation services for a six-day trade show
Participation:
Main Shuttle Contractor to International Market Centers (IMC)
OPERATIONAL OVERVIEW
TMS was contracted to provide a superior shuttle experience for attendees, while also implementing rigorous health and safety protocols to protect against the spread of COVID-19.
TMS worked closely with IMC’s team to plan and execute all aspects of transportation operations for the Market, determining shuttle routes between contracted hotels and the event site and maintaining safety procedures throughout each phase of loading, unloading, and transit – all while ensuring TMS’ shuttle operation seamlessly integrated with the event’s overall transportation plans.
“Every year, TMS has earned our business through their superior customer service. Their knowledge and insight into shuttle operations, and their intimacy with our particular event, has allowed us to finely tune our service schedule and frequency to best serve our valued attendees while also meeting or exceeding our fiscal goals. And when the rubber hits the road on-site, nothing is a problem, nothing is too much to ask, everything is done calmly and efficiently.” – Roger White, Senior Vice President, Tradeshow & Event Operations, IMC
DELIVERY SUCCESSES
- Successfully planned and operated transportation for a large-scale event, covering:
- • 8 shuttle routes and 14 hotel properties
- • 14,475 total AM ridership over 6 days of service
- • 14,225 total PM ridership over 6 days of service
- • 4,783 total room block (at peak service)
- Developed and delivered all shuttle services and travel safety signage
- Facilitated ongoing communication among all stakeholders (drivers, IMC on-site teams, TMS staff) to ensure proper guidelines were achieved and documented for each department
- Implemented strict COVID-19 health, safety, and cleaning procedures:
- • Participated in creating loading zones to implement social distancing throughout loading and unloading areas on property
- • Adding signage to headrests on each bus to communicate proper social distancing measures when utilizing shuttles
- • Requiring staff and drivers to wear face masks during all operational hours of the shuttle service
- • Thoroughly cleaning buses and other vehicles each day, completed with using an electrostatic spray of disinfectant cleaner in the interior of each bus
- • Performing testing on buses using an ATP meter; disinfecting areas when necessary and retesting to ensure compliance
SUMMARY
TMS provided personalized and in-depth local expertise in shuttle operations while implementing strict COVID-19 procedures to deliver transportation needs during the pandemic.
Learn more about how TMS can safely and reliably assist you with your event transportation management needs.
