Projects
Ellucian Live
The Challenge
Ellucian Live is a high-profile annual event that brings together thousands of higher education professionals from across the country. Over the past few years, TMS has successfully managed a diverse range of transportation services, including hotel shuttles, VIP transfers, airport transportation, and special event shuttles. The core challenge was ensuring reliable, on-time service for all attendee types—ranging from general participants to high-level executives—across a variety of locations and timeframes. Coordinating last-minute VIP requests and meeting tight deadlines for sessions and events required agile planning and exceptional communication.
The Process
To deliver a seamless experience for Ellucian and its attendees, TMS deployed a proactive and flexible strategy:
The Results
Flawless VIP Execution
Handled all VIP transportation requests—including last-minute adjustments—smoothly and professionally, giving the client confidence in TMS's ability to deliver under pressure.
Opening Session Success
All attendees were transported in time for the start of the opening sessions, ensuring a strong kickoff to the event.
Client Confidence & Satisfaction:
The TMS team’s adaptability, communication, and attention to detail left a strong impression on both the client and attendees.
The Testimonial
The Senior Events Manager at Ellucian praised TMS’s efforts, stating,
” I can’t thank you all enough for all your work that went in before eLive and once we were on-site. Your team is a joy to work with and made everyone’s transportation experience wonderful. I appreciate you all dealing with my last-minute requests, texts and phone calls!”
The Conclusion
TMS’s success at Ellucian Live reflects our ability to handle complex, high-touch transportation logistics for corporate conferences and large-scale events. By prioritizing timely arrivals, maintaining seamless VIP service, and responding quickly to client needs, we delivered a polished and professional experience that supported Ellucian’s goals and elevated the overall event.
